Responsible Gaming

We hope that our bingo game will provide you with hours of fun and enjoyment – however, we advise all players to game responsibly and strictly manage gaming funds.

Protection of Minors
We recommend responsible parenting to prevent minors participating in illegal underage gambling, and the potential for the development of gambling dependency. Please consider the use of filtering software to prevent minors gaining access to Your_Bingo and other inappropriate sources.

Tips for Parents:

Never let anyone make you game – it is your decision!
Set a budget – have a max deposit, staking and loss plan before every gaming session.
Never game if:
- You are under the legal age for gambling
- It prevents you from completing responsibilities
- You have previously suffered for any dependency
- You have consumed alcohol or any other substance
- You are trying to make up for previous losses
- You are aiming to recoup your debt with your winnings

If you or anyone you know has a gambling problem consider seeking help from one of the following organisations:

Gamblers Anonymous: http://www.gamblersanonymous.org
National Responsible Gambling Helpline: 0800 006 008

COOLING OFF PERIOD

If you feel that you have played too long, and you are still not in control of your spend at our casino, you may request a cooling off period. This will mean that Piggs Peak Casino will lock your account for a period of time, and you as the player will not be able to logon to our software until the cooling off period expires. The following options are available to you:

A minimum 7 day cooling off period.
A minimum 6 month cooling off period.

If you want a cooling off period, please fill in the form below, indicate the period of time you’d like the cooling off period to last and click submit. You will be sent a form via email which you need to sign and fax back to us on 086 529 3866

Name:
Surname:
Account Number:
ID Number:
Tel Number:
Email:
Cooling Off Period:
Start Date:
End Date:
Notes:

Notes: Piggs Peak Casino will make every effort to ensure that the account is locked and you are excluded from logging onto our software in a timeous manner, however Piggs Peak Casino cannot be held responsible for players attempting to logon to the software. If you’d like to follow up on the status of your cooling off period , you can contact our Casino Support toll-free on 0800 003 549 or email at support@piggspeak.co.sz

The Casino will attempt to close any new accounts opened by yourself in a timely manner, however, the Casino cannot be held responsible. The Casino will refrain from sending any promotional correspondence or material.

Players waive any claim in respect to losses which they may suffer as a result of gaming during a cooling off period and undertake to indemnify eCOGRA and any eCOGRA certified casino or poker room against any claims, fines or losses of any nature (whether suffered by eCOGRA or by the casino or poker room itself or by other players or third parties) which it may suffer or incur and which arise as result of, or are a consequence of, or are attributable to gaming on the players part during any cooling off period.

SELF EXCLUSION

If you feel that you have developed a gambling addiction, and you do not wish to play at Piggs Peak Casino again, you can request a Self Exclusion from our Casino.

Please note: Should you select a self exclusion from Piggs Peak Casino for this reason, we would suggest that you contact the Responsible Gambling Helpline to receive free counselling.

You will be sent a form via email which you need to sign and fax back to us on 086 529 3866.

To self exclude yourself, please fill in the form below and click submit.

Name:
Surname:
Account Number:
ID Number:
Tel Number:
Email:
Reason for self Exclusion:
Notes:

Piggs Peak Casino will make every effort to ensure that your account is locked timeously, but cannot be held responsible for players attempting to access their account.

Players waive any claim in respect to losses which they may suffer as a result of gaming during a self exclusion period and undertake to indemnify eCOGRA and any eCOGRA certified casino or poker room against any claims, fines or losses of any nature (whether suffered by eCOGRA or by the casino or poker room itself or by other players or third parties) which it may suffer or incur and which arise as result of, or are a consequence of, or are attributable to gaming on the players part during any self-exclusion period.

If you are worried about developing a gambling problem or would like to enquire about signs which could indicate a potential gambling problem, please try our self assessment test.