Responsible Gaming & Player Protection
Click here for
more information on the Responsible Gambling Programme.
Toll Free-Helpline: 0800 006 008
Email: counsellor@responsiblegambling.co.za
Piggs Peak Casino fully supports Responsible Gaming and is committed to doing everything
possible to give players an enjoyable, safe gaming experience, whilst recognizing
that gambling may cause problems for some players. To assist players to gamble responsibly,
we can provide the following:
- Self imposed purchase restrictions
- Cooling Off period
- Self Exclusion
Click here to view the Responsible Gambling Programme or contact them on their Toll
free number 0800 006 008 , or email counsellor@responsiblegambling.co.za.
PIGGS PEAK INTERNET CASINO'S RESPONSIBLE GAMING POLICY:
While most people gamble for social enjoyment, Piggs Peak Internet Casino acknowledges
that gambling can create problems and harm some individuals. These problems can
range from over-spending to pathological gambling addiction. Piggs Peak Internet
Casino is committed to creating a responsible gambling environment by implementing
and maintaining eCOGRA’s responsible gaming requirements, for the benefit of both
players and staff.
PLEASE BEAR THE FOLLOWING IN MIND WHEN CONSIDERING GAMBLING AT PIGGS PEAK CASINO:
- Gambling should be entertaining, and not seen as a means to make money.
- Keep track of the amount of money you spend and only gamble what you can afford
to lose. Do not chase your losses.
- Keep track of the amount of time you spend gambling.
COOLING OFF PERIOD
If you feel that you have played too long, and you are still not in control of your
spend at our casino, you may request a cooling off period. This will mean that Piggs
Peak Casino will lock your account for a period of time, and you as the player will
not be able to logon to our software until the cooling off period expires. The following
options are available to you:
- A minimum 7 day cooling off period.
- A minimum 6 month cooling off period.
If you want a cooling off period, please fill in the form below, indicate the period
of time you’d like the cooling off period to last and click submit. You will be
sent a form via email which you need to sign and fax back to us on 086 529 3866
Notes: Piggs Peak Casino will make every effort to ensure that the account is locked
and you are excluded from logging onto our software in a timeous manner, however
Piggs Peak Casino cannot be held responsible for players attempting to logon to
the software. If you’d like to follow up on the status of your cooling off period
, you can contact our Casino Support toll-free on 0800 003 549 or email at support@piggspeak.co.sz
The Casino will attempt to close any new accounts opened by yourself in a timely
manner, however, the Casino cannot be held responsible. The Casino will refrain
from sending any promotional correspondence or material.
Players waive any claim in respect to losses which they may suffer as a result of
gaming during a cooling off period and undertake to indemnify eCOGRA and any eCOGRA
certified casino or poker room against any claims, fines or losses of any nature
(whether suffered by eCOGRA or by the casino or poker room itself or by other players
or third parties) which it may suffer or incur and which arise as result of, or
are a consequence of, or are attributable to gaming on the players part during any
cooling off period.
SELF EXCLUSION
If you feel that you have developed a gambling addiction, and you do not wish to
play at Piggs Peak Casino again, you can request a Self Exclusion from our Casino.
Please note: Should you select a self exclusion from Piggs Peak Casino for this
reason, we would suggest that you contact the Responsible Gambling Helpline to receive
free counselling.
You will be sent a form via email which you need to sign and fax back to us on 086
529 3866.
To self exclude yourself, please fill in the form below and click submit.
Piggs Peak Casino will make every effort to ensure that your account is locked timeously,
but cannot be held responsible for players attempting to access their account.
The Casino will attempt to close any new accounts opened by yourself in a timely
manner, however, the Casino cannot be held responsible. The Casino will refrain
from sending any promotional correspondence or material.
Players waive any claim in respect to losses which they may suffer as a result of
gaming during a self exclusion period and undertake to indemnify eCOGRA and any
eCOGRA certified casino or poker room against any claims, fines or losses of any
nature (whether suffered by eCOGRA or by the casino or poker room itself or by other
players or third parties) which it may suffer or incur and which arise as result
of, or are a consequence of, or are attributable to gaming on the players part during
any self-exclusion period.
If you are worried about developing a gambling problem or would like to enquire
about signs which could indicate a potential gambling problem, please click here
to try our self assessment test.
UNDERAGE GAMING
Casino play at Piggs Peak Internet Casino is available only to persons older than
18 years of age. Minors may not under any circumstances play at this online casino.
Any and all play by any ineligible person shall be voided, including any winnings
accruing to any ineligible person.
We reserve the right to request proof of age at any stage in order to ensure the
prohibition of play by minors.
The services offered by this online casino is to be used for the purposes of legal
online gaming and gambling only. It is the responsibility of players to verify that
they are legally entitled to take part in gaming and gambling.
By accessing and using this online casino, you hereby agree that:
- You have reached the minimum age at which you are legally allowed to take part in
gaming and gambling.
- Online gaming and gambling is legal in Swaziland; and
- you are solely responsible for complying with the applicable laws, and you continue
to use this website’s services at your own discretion and your entire risk.
Piggs Peak Internet Casino will not honour gaming winnings by minors. If you are
in any doubt as to the legality of your participation in online gaming and gambling,
or you cannot agree to any of the terms numbered 1-3 above, you should discontinue
your use immediately and seek professional legal advice before continuing. Piggs
Peak Internet Casino accepts no liability for any fine, penalty, loss, or other
criminal sanction or civil damages arising from any illegal or underage use of this
website and its services.
Below are recognised programmes to enable players to prevent minors from accessing
gaming sites.
We kindly request that if young people have access to your computer with Internet
access, that you take care to keep your account number and password confidential
and that you do not leave children unattended around your computer while you are
using our website and online casino.
DEPOSIT LIMITS
Please note that players with PURCHASE LIMITS on their real gaming accounts only pertain to automated purchase methods such as POLI, CREDIT CARDS and STD BANK AUTOPAY. Piggs Peak will not be held responsible or liable for any player breaching their imposed purchase limits by using manual purchase methods.
Players are able to change their deposit limits per day, week and month. Increases
in deposit limits requested by players shall only be effective after 48 hours.
If you have any questions regarding the above, please call our Casino Support Toll-free
line: 0800 003 549 any time, day or night, or click here to email support for immediate
action.
Click here for Live Help